Ecommerce tracking add-on

So you want to know just how much ImBox increases your revenue? With this add-on you are able to measure each and every conversion and see whether or not the chat or FAQ was used by the customer who made the purchase.

📄️ Getting started

To see how FAQs and chat conversations contribute to purchases, simply add the API connection called E-commerce Tracker. Once the connection is established and the script is running, it checks whether a chat has occurred and whether an FAQ has been displayed. The information is then sent to admin.imbox.io/api/analytic/ecommerce and displayed along with the chat/FAQ - yes/no.

📄️ Multiple currencies

The best way to handle a website which has multiple currencies but no common URL pathing that explains which currency is used is to convert the currency before sending the info to the tracker. An example for when you do NOT need to handle multiple currencies is when you have a website with a single currency, like example.com = USD example.se = SEK example.de = EUR.