Example server

Small server built with nodejs 22. This is a proof-of-concept to showcase how a minimal client integration could work.

Code

import { createServer } from "http"

// Create the HTTP server
const server = createServer((req, res) => {
  // Get query parameters from the URL object
  const parsedUrl = new URL(req.url || "", `http://${req.headers.host}`)

  // Authenticate request with Authorization header and base64 encoded API key
  const authToken = req.headers["authorization"]
  if (!authToken || authToken !== "Basic MTMzNzEzMzcxMzM3MTMzNw==") {
    res.writeHead(401)
    res.end("Authorization header missing")
    return
  }

  if (
    req.method === "GET" &&
    parsedUrl.pathname === "/imbox-integration" &&
    query.view
  ) {
    const qs = Object.fromEntries(parsedUrl.searchParams.entries())
    const query = {
      view: qs.view as "chat" | "ticket" | "call" | "contact",
      email: qs.email,
      phoneNumber: qs.phoneNumber,
      externalId: qs.externalId
    }

    // In a real app you would get data from a database or other data source
    const customer = {
      customerId: "CUST12345",
      name: "John Doe",
      title: "Senior Account Manager",
      preferredContactMethod: "email",
      customerSince: "2024-01-01",
      link: "https://crm-system.com/contact/12345"
    }

    const customerOrders = [
      { orderId: 1, product: "Shoes", value: 699, date: "2024-01-01" },
      {
        orderId: 2,
        product: "Sunglasses",
        value: 199,
        date: "2024-02-02"
      },
      { orderId: 3, product: "Scarf", value: 299, date: "2024-03-03" }
    ]

    const result = {
      contactLink: customer.link,
      blocks: [
        {
          name: "Customer Information",
          icon: "receipt_long",
          data: [
            {
              type: "list",
              rows: [
                {
                  label: "Customer Id",
                  text: customer.customerId
                },
                {
                  label: "Name",
                  text: customer.name
                },
                {
                  label: "Title",
                  text: customer.title
                },
                {
                  label: "Customer since",
                  text: customer.customerSince
                },
                {
                  label: "Track orders",
                  text: "Open",
                  href:
                    "https://example.org/track-orders/" + customer.customerId
                },
                {
                  label: "Issue refund",
                  text: "Open",
                  href:
                    "https://example.org/issue-refunds/" + customer.customerId
                }
              ]
            },
            {
              type: "accordion",
              headers: [
                {
                  text: "Orders",
                  subtext: customerOrders.length.toString() + "st"
                },
                {
                  text: "Total",
                  subtext:
                    customerOrders.reduce((a, c) => a + c.value, 0).toString() +
                    ":-"
                }
              ],
              data: [
                {
                  type: "table",
                  headers: [
                    { text: "Id" },
                    { text: "Product" },
                    { text: "Value" },
                    { text: "Date" }
                  ],
                  rows: customerOrders.map((order) => {
                    return [
                      { text: order.orderId.toString() }, // col 1
                      { text: order.product.toString() }, // col 2
                      { text: order.value.toString() + ":-" }, // col 3
                      { text: order.date } // col 4
                    ]
                  })
                }
              ]
            }
          ]
        }
      ]
    }

    res.setHeader("Content-Type", "application/json")
    res.writeHead(200)
    res.end(JSON.stringify(result))
  } else {
    res.writeHead(404)
    res.end("404")
    return
  }
})

// Start the server
const PORT = 3000
server.listen(3000, () => console.log(`Running on port ${PORT}`))