Tickets plugin
The tickets plugin enables you to display any information that you have about a given ticket requester. You control how and what data is displayed about the requester.
📄️ Setup
Below are the steps you need to complete in order to set up the tickets plugin.
📄️ Technical description
Everytime an agent opens a ticket ImBox will make a http request to an URL you have provided us with.
📄️ Example
Below is a very simple PHP example of what the script on the URL you have provided us with could look like.