Cookies

All cookies are classified as "Strictly necessary" and are needed for the widget to work.

NAME	EXPIRE	USAGE
imbox	30 days	Saves anonymised visitor information such as unique visitor id and timestamps. Used for chat connection & stats.
imboxConsent	30 days	Used when visitor consents
imboxDisabled	One year	Set on banned visitors to disable widget
imboxInteraction	30 days	Timestamps for last interaction with , used for showing notifications.

In addition to cookies, our widget saves data in SessionStorage during the current session. The session data is prefixed with 'imbox-' and is used to store temporary data as the visitor navigates around your site, such as the most recently read message and navigation within the widget.